Return & Refund Policy

Welcome to Bottlio. We want you to be satisfied with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be in its original packaging.
• Proof of purchase is required.

Items that cannot be returned include:

• Gift cards
• Personalized or custom-made products
• Clearance or final sale items
• Used or damaged products (unless received damaged)

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Contact

For return requests, contact:

📧 Email: support@bottlio.com
📞 Phone: +1 (XXX) XXX-XXXX
📍 Address:
162 N Main St Ste 2
Florida, NY 10921
United States

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed